At Bid Forge Digital LLC, we strive to deliver high-quality digital marketing and VPS hosting services. Due to the digital and customized nature of our offerings, refunds are handled on a case-by-case basis as outlined below.
Refunds are not available for VPS hosting after the service has been provisioned and the server is activated, as resources are immediately allocated and consumed.
If you experience technical issues with your VPS, our support team will work to resolve them promptly. In rare cases where we cannot resolve a major outage or failure to meet advertised specifications within the first 7 days, we may offer a prorated refund or credit at our discretion.
Billing is typically monthly or annually in advance. Cancellations stop future billing but do not trigger refunds for the current period.
To request a refund or cancellation:
Contact our support team via email at bidforgedigitalllc@gmail.com with your account details and reason for the request.
All requests will be reviewed within 5–7 business days.
Domain registration/renewal fees
Third-party tools or ad spend (e.g., Google Ads, Facebook Ads budgets managed on your behalf)
Setup fees or custom development work already completed
Disputing charges through your bank or card issuer without first contacting us may result in suspension of your services and account.
We reserve the right to modify this Refund Policy at any time. For questions, please reach out to us at bidforgedigitalllc@gmail.com.
